Schedule:

4:00 – Registration

4:30 – Presentation

5:30 – Networking

6:00 – Wrap up

Please feel free to bring your friends or colleagues who are interested in joining our group or engaging in the discussion.

About Shannon

Shannon Ballard – VP Customer Innovation

Shannon Ballard is the Vice President of Customer Innovation and has recently joined the ownership team at Jan Kelley. With 20 years of experience in brand development and customer experience strategy, she is an award-winning marketer, with a proven track record for helping organizations position, develops and differentiate brands to inspire employees and drive growth. As a certified CXPA, Shannon specializes in brand strategy, customer experience, and brand experience. Shannon has marked success in developing brand platforms to drive messaging and create a deepened experience between the customer and the brand.

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